Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site you are agreeing to our use of cookies. If you decide to disable cookies so you do not get asked the question again functions that rely on cookies will be disabled including using any online forms or anything that requires you to log in. We use a cookie to remember your cookie preferences which means if you delete all cookies you will have to tell us your preference again and if you use a difference device, computer profile or browser you will have to tell us your preference again.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests. We may also share this information with third parties for this purpose.
  • Website security cookies.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

NOTE: We’re just updating our Cookies list. The below may be out of date, we apologise for any inconvenience caused.

_gat10 minutesAnalytical/performance cookieTells Google’s crawler to limit the crawl rate of high traffic sites
cookie_notice_accepted30 daysFunctionality cookiesRemoves the on-screen cookie notice
_ga2 yearsAnalytical/performance cookiesGoogle’s universal analytics tool to distinguish users
_zlcmid1 yearChat toolAllows us to chat with and help visitors with their enquiries
_gid24 hoursAnalytical/performance cookieGoogle’s universal analytics tool to distinguish users

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.